The right service - from start to finish

By visiting you at home, a Kitchens Direct designer can get a real feel for what you want from your new kitchen. They can listen to your ideas, suggest a few of their own, find out what does and doesn’t work for you and gather all the information they need to help you create the perfect kitchen to fit into your family’s life. They’ll also bring with them samples of our ranges, worktops and handles, so you can feel the quality for yourself, and help you choose just the right appliances and finishing touches.

Your designer will also give you a written quote for the whole job, including full installation, so you know exactly where you stand on the money front. They can also tell you all about our range of finance options designed to help you spread the cost and avoid having to find a big lump sum up front.

Once you’re 100% happy with your kitchen plan, we’ll arrange a full technical survey. Our surveyor will come along and double-check all measurements assess things like pipes, plumbing and electrics and generally make sure there are no visible problems with your existing kitchen. In short, they’ll do everything possible to make sure that, when we get to the installation stage, there are no nasty surprises lurking that could mean you end up spending time living in a building site.

At an agreed time, we’ll deliver your new kitchen and then totally dismantle, remove and dispose of your old one. The only thing you need to do is empty your cupboards and units and we’ll take care of absolutely everything else.

Your new kitchen will then be fitted by fully trained and Corgi registered Kitchens Direct installers, who have vast experience of our kitchens and are experts at keeping disruption to a minimum. They’ll respect your home, get the job done as efficiently as possible and can usually install a kitchen from start to finish in just a few days. They’ll also happily drink as much tea as you want to supply!

Once your stunning new kitchen is complete, we want to make sure that you’re totally happy with the results. That’s why we provide a free, comprehensive after-sales service, so in the unlikely event that you do have a problem, you know who to turn to for help. Of course, this is in addition to all individual manufacturers’ guarantees on appliances.